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Data Sharing from 1st May 2018

From May 1st 2018, your GP held health record will be made available to other healthcare professionals who use the SystmOne clinical computer system e.g. district nurses, community matrons, health visitors and podiatrists etc. Sharing of information in this way is designed to ensure that the healthcare professional looking after you has the most relevant information, enabling them to provide you with the most appropriate care. In order to view your record the member of staff must be directly involved in your care and you must have given your permission for your GP record to be viewed.


How We Use Your Medical Records

If you are not sure if you wish your information to be shared in this way, please have a look at the "How we use your medical records" leaflet which includes an opt-out form. Please return the form to Reception. If you have previously asked us not to share your record, then your opt-out has already been recorded.

Dorset Care Record

For more information visit the Dorset Care Record website

From November 1st 2017, The Banks Medical Centre in Winton will be closed every Wednesday.

A normal telephone service will be in place and a full GP and Nursing service will operate from The Bearwood Medical Practice. We would like to reassure patients who normally attend The Banks Medical Centre that home visits will still be carried out for patients who have a genuine clinical need. On the day appointments will only be available at The Bearwood Medical Centre.

The Banks Medical Centre will not be open to patients on a Wednesday. Patients should take this into consideration when ordering prescriptions as they will be unable to pick up prescriptions from the surgery on a Wednesday. We would advise patients to make use of the Electronic Prescription Service which allows the prescriptions to be sent straight to the pharmacy of their choice. Please let reception staff know which pharmacy you would like to use. An on-line prescription request service is available via our website, please ask for details on how to register to use this service. Pharmacies can also order medications on a  patient’s behalf.

The decision to close our Winton branch on a Wednesday has not been taken lightly. In view of increasing patient demand and a shortage of GPs we have made the decision for operational reasons, to allow us to maintain the safest possible service for our patients given the resources available to us.

Computer System Change

We have now changed our computer system to SystmOne. We would like to thank everyone for their help during the migration and their continuing patience whilst we get to grips with the new system. SystmOnline provides online services for patients. If you had an active online account with EMIS Access (our old supplier) you will still need new log in details. Please visit the Online Services page for more information.

Staff Recruitment

Please see the Job Opportunities section of our website for further details.

Care Quality Commission (CQC)

The Practice was inspected by the Care Quality Commission in April 2016 and found to be “Good” in all areas. We would like to thank all the patients who attended the Practice on the day of the inspection and provided their support. A full copy of the report can be accessed at the link below.

Care Quality Commission Report

"The Friends and Family Test" Patient Feedback

We value your feedback. Please help us to reflect on and improve the service we offer our patients by completing this short survey.

The Banks and Bearwood Medical Practice Friends and Family Test 

For the latest Friends and Family Test Results, please click here

Named GP

Since April 2015, all patients have been allocated a named, accountable GP. Details of your named GP will be communicated to new patients when they register at the Practice. Existing patients can find details of their named GP on their repeat prescription slip or by asking Reception

Book GP appointments, order repeat prescriptions and view summary details from your medical record on-line.

SystmOnline can be accessed here . Patients can use this service to book a routine appointment with a GP, cancel an appointment, order repeat prescriptions and view summary information from your medical record. Please use SystmOnline to order a repeat prescription rather than the link at the bottom of the home page, unless you are ordering for a child.

(Site updated 11/04/2018)
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