“Ask Damian” is Dorset Police’s 24/7 telephone fraud advice service 01202 144688, giving residents instant access to support and guidance to help protect themselves from fraud.
The new service is designed to be easy to use and available at any time. It offers advice on all types of fraud, aiming to spot scams early and encourage simple steps to prevent financial loss. It and can also translate into different languages, making it accessible to a wide range of people across Dorset.
How to access the service:
Service name: Ask Damian
Phone: 01202 144688
Available: 24 hours a day, 7 days a week
During testing, the service received very positive feedback:
- People said: “It was just like talking to a real person and it treated people with dignity and empathy.”
• 87% of users felt better prepared to recognise and avoid fraud
• 30% took proactive steps to protect themselves after the call
The system can also send a follow-up text message, giving callers a summary of the advice they received.
Raising awareness of fraud risks
Fraud Protect Officer Damian Cranny said: “In the last 13 months, Dorset residents have lost £24.5 million to fraud. Much of this could be avoided if people followed simple prevention advice. I encourage residents of Dorset to use their free call minutes to contact the service and take steps to protect themselves from fraud.”
If you have been a victim of fraud, contact the Report Fraud website or call 0300 123 2040.
