Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with ... [continue] Access to medical records

Complaints and compliments

BANKS AND BEARWOOD MEDICAL PRACTICE PRACTICE COMPLAINTS PROCEDURE If you have a complaint or concern about the service you have received from the doctors or any of the staff working ... [continue] Complaints and compliments

Data Protection

We understand how important it is to keep your personal information safe and secure and we take this very seriously. We have taken steps to make sure your personal information ... [continue] Data Protection

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. Click here to check our catchment area. You can register by ... [continue] How to register

Named GP

All patients at Banks & Bearwood Medical Practice have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the ... [continue] Named GP

Patient Charter

In order that we can continue to offer our patients a fair and accessible service for all, we would ask that the following procedures and requests be met and respected ... [continue] Patient Charter

Practice boundary

If you are a new patient looking to register or a current patient moving address within the local area please check that you are within our boundary here . New ... [continue] Practice boundary

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form. If you move outside the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

The practice reaffirms its commitment to protect all staff, patients and visitors from unacceptable behaviour. The practice will not tolerate abuse (physical or verbal), violent or threatening behaviour.  The practice ... [continue] Violent or abusive behaviour

Date published: 8th October, 2014
Date last updated: 15th November, 2014